Kelsey Carroll - Lactation Consultant

About Kelsey

Hi! I’m Kelsey, and I have been an International Board Certified Lactation Consultant (IBCLC) since 2018 working in both the hospital and pediatric office setting. I am also a Bachelor’s prepared Registered Nurse and have worked postpartum/newborn care since 2016. I have helped thousands of mothers just like you navigate the first few moments after birth up to one year postpartum. My life’s passion is celebrating with young families the birth of their babies, in addition to helping with their feeding struggles. I want mothers to feel supported and educated to provide the nurturing care they deserve.

Lactation Consultant services

Accepted insurance

Anthem Blue Cross Anthem Blue Cross Blue Shield Cigna Multiplan PHCS Sentara Health Plans Message Kelsey to confirm coverage for your plan.

I offer private in-home lactation consultations in the greater Richmond-metro area! During our sessions together we will discuss your breastfeeding/ pumping goals for providing milk for your baby. We will discuss your medical history, your baby's medical history, and come up with a personalized care plan that fits your current life and goals! We will discuss common breastfeeding difficulties including but not limited to: painful latch, positioning, engorgement, low milk supply/ oversupply, nipple trauma, etc. I also provide custom fitted flange services so you know exactly what size flange to use for your breast pump to make it the most comfortable and effective at removing milk! In addition to lactation support I also offer infant massage group classes. During this 4-week session of classes you will learn, hands on, how to massage your baby to aid in bonding, relaxation, gas/tummy upset, growth, and encouraging the experience of positive touch.

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Certifications, training, and specialties

Certification and training

Certified Educator of Infant Massage (2022)
International Board Certified Lactation Consultant (IBCLC) (2018)

Education

Bachelor of Science in Nursing (2012)

Memberships and affiliations

International Lactation Consultant Association (ILCA)

Languages

English

Credentials

BSN-RN CEIM IBCLC

Specialties

Lactation Consultation Massage

Certifications, training, and credentials are listed by the provider. Bornbir doesn't verify them, so ask Kelsey for a copy of any certificate you rely on.

Frequently asked questions

Do you accept insurance?

Yes! I work with The Lactation Network which accepts Anthem, BCBS, and Cigna PPO plans. All you do is fill out the form on my website under the "insurance" tab and if you are approved you will get 6 completely free visits!

How long are consults?

An initial consult is 90 minutes and a follow up consult is 60 minutes.

Do you accept HSA/FSA cards for self-pay?

Yes, we accept HSA/FSA cards, as long as they are issued by one of the major card brands (Visa, Discover, Mastercard, or Amex). However, it's also MCC (merchant chain code) dependent. If the MCC doesn't align with a business that should be accepting HSA/FSAs, it could fail.

Does Kelsey accept insurance?

Kelsey lists Anthem Blue Cross, Anthem Blue Cross Blue Shield, Cigna, Multiplan PHCS, and Sentara Health Plans as accepted insurance. Message Kelsey to confirm coverage for your plan.