Kristin Smith

Newborn Care Specialist
Newton, Massachusetts
20 years of experience
About me

I’ve spent more than 15 years supporting families through birth, postpartum recovery, and overnight newborn care. I began my career as a professional nanny, working closely with more than a dozen children over several years. In 2008, I was honored to be recognized as Nanny of the Year by Family Helpers, and the following year I was selected as a finalist to appear on ABC’s America’s Supernanny. In 2009, I trained as a Birth and Postpartum Doula. Around the same time, I became a parent myself. Experiencing the postpartum period firsthand gave me a deeper understanding of how vulnerable, complex, and important those early weeks can be. That experience ultimately shaped my decision to focus my work on supporting families during birth and the transition home with a new baby. Over the years, I have attended 112 births and supported more than 200 families, including 39 sets of twins, through postpartum and overnight newborn care. As my private practice grew, I founded Nightingale Night Nurses, an overnight newborn care agency based in Massachusetts. Through that work, I built and led a team of experienced Postpartum Doulas, Newborn Care Specialists, and nurses, creating individualized care plans for families seeking overnight and extended newborn support. Building on that foundation, I later expanded the work nationally under the name Well Supported Family, with a continued focus on ethical practices, professional sustainability, and high-quality, family-centered care. In 2024, I accepted the role of Executive Director of the Newborn Care Specialist Association, where I support the board’s work around education, certification, professional standards, and the continued advancement of the newborn care profession. I live in Western Massachusetts with my husband, Gerard, and our daughter, Juliana. When I’m not working with families or supporting the newborn care community, I enjoy slow mornings with coffee, family hikes, card games, time at the beach on Cape Cod, and dreaming up new ways to strengthen support systems for both families and caregivers.

Certification and training

Newborn Care Specialist (2010)

Postpartum Doula (2010)

Birth Doula (2010)

Sleep Consultant (2020)

Memberships and affiliations

Newborn Care Specialist Association

International Nanny Association

Specialties
Adoption Infant Care LGBTQ+ Newborn Care Parenting Safety
Languages

English

Service introduction

Well Supported Family provides experienced in-home support for families during the newborn and early postpartum period. Our team includes Newborn Care Specialists, Postpartum Doulas, and nurses who offer overnight newborn care, postpartum recovery support, and guidance for feeding, sleep, and newborn development. Whether families need help during the night so they can rest, hands-on education as they adjust to life with a new baby, or ongoing support during the first months at home, our goal is to provide calm, knowledgeable care that helps parents feel confident and well supported.

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