working with Natalie from newborn to over one year has been absolutely invaluable in supporting both me and my baby through the journey of breastfeeding. In those first few days after birth I was at my wits end and in so much pain. She helped me with latch techniques, ensuring my baby was feeding effectively, and addressed any initial challenges like nipple pain, burping and even went over my pump parts to ensure it fit my breast properly. She also educated me on recognizing my baby's feeding cues and offered many solutions for managing issues with my milk production and ensuring my baby was gaining weight. As my baby grew, the consultants continued to guide me through feeding schedules, my transition to working full time and being away from my baby, milk storage, and challenges like teething and growth spurts that sometimes disrupted feeding. She also supported me in transitioning to solid foods when we felt ready and educated me on choking and signs to look for and showing me how to balance breastfeeding with introducing new foods. Throughout the year, her emotional support and expert advice gave me the knowledge and confidence to meet my breastfeeding goals even when I felt this journey was near impossible due to my lack of supply.
— Robin P.