Hello everyone, my name is Jenala Stephenson, and I am nanny, newborn care specialist and Postpartum Doula located in San Jose, California.
I have been an experienced nanny for 12 years with extensive hands-on experience caring for children ranging from 2 months old to 11 years old. Over the years, I have provided nurturing, attentive care that meets each child's unique needs whether its feeding and soothing infants, supporting toddlers through developmental milestones, or engaging school aged children in creative, educational activities. My experience has given me a strong understanding of child development at every stage, along with the ability to create a safe, positive and supportive environment for children of all ages. I have worked with families from all backgrounds, and that has allowed me the flexibility to cater to each individual family based on their specific needs. This has led me to transition into a specialized role as a Newborn Care Specialist and postpartum doula, where I now focus exclusively on providing expert care for infants in their first crucial months of life.
My role as a newborn care specialist and postpartum doula is to support you through the transformative journey of being new parents. To offer compassionate care, expert guidance and practical assistant as you navigate the joys and challenges of the postpartum period. My focus is on providing care for both you and your newborn baby, making sure you feel confident, rested, supported and empowered during this precious time. whether it's helping you figure out breastfeeding or bottle-feeding, soothing techniques or just simply being a listening ear, I am dedicated to providing personalized care that honors your unique needs, as you transition into this new chapter of parenthood.
My educational background is quite diverse. I have a Bachelor of Science in Biological science, certificates in early childhood development, newborn care specialist, postpartum doula, and I am currently perusing a career in nursing.
I am very passionate about babies and children in general and my goal is to work with parents in creating a safe, loving and happy environment for babies and children.
In my spare time, I love to cook, outdoor adventures, fitness and catching up on some of my favorite tv shows.
I look forward to connecting with you!
We started working with Jay when our son was 8 weeks old and struggling with very fragmented sleep, only managing 2–3 hour stretches at night. From the very beginning, Jay brought a calm, nurturing presence into our home and made an incredible difference. Within a short time, our son was sleeping 5–6 hour stretches, and we were finally able to rest and recover.
Jay was not only incredibly sweet and gentle with him, but also deeply knowledgeable and thoughtful in her approach. She took the time to teach my husband and me practical, evidence-based strategies to support his sleep—both at night and during naps—and empowered us with tools we still use today. She was wonderfully communicative, flexible with our schedule, and always attuned to our baby’s unique needs and temperament.
One of my favorite memories from that time was the night our son woke up just before Jay arrived for her shift. When she took him in her arms, he glanced over her shoulder at us and gave us the biggest smile as she walked away with him to the nursery—which was so shocking because he always wants us for bedtime. In that moment, we knew he truly loved her and felt completely safe and comforted in her care. It’s such a good feeling as parents to know your baby is in hands they trust and adore.
Her presence brought such peace and reassurance during a vulnerable and exhausting phase of new parenthood. Jay didn’t just help our baby sleep—she helped us feel more confident, supported, and cared for as a family. We’re endlessly grateful for her guidance and would wholeheartedly recommend her to any new parents seeking gentle, knowledgeable, and compassionate support.
- Ashley A.