We hired Tiana as a postpartum doula for 6 weeks. As naturally anxious first-time parents, Tiana immediately brought warmth, professionalism and expertise from our first conversation. On her first day, she came an hour early so that we could get to know each other better, feel more at ease with handing over the reins, and show her around the house so that she could find everything on her own. We’ve had an easy rhythm when she comes over and my husband and I are able to fully sleep through the night. On a foundational level, Tiana is easy to work with and reliable - she communicates quickly and clearly, shows up on time, and scheduling changes have always been easy to sort out. What I appreciate most about working with Tiana is the warmth and care she shows our little one and that she’s proactive and observant. She’s proactive in noticing what needs to be done as it relates to our son, including laundry, cleaning, replacing the diaper genie, and refilling our changing stations. She’s also proactive with sharing best practices or research she’s found when it comes to things she notices about our son or challenges I’ve expressed to her. She’s observant in noticing how we like things done in our house and following those cues as well as recommending ways to improve upon them or ease the burden on us. We definitely felt supported in one of the most stressful and vulnerable stages as parents, and would happily welcome her into our home again.
— Rachel P.
