Provider-Client Communication Articles

Provider-Client Communication articles for parents, doulas, lactation consultants, and other perinatal care providers.

Building Better Virtual Care Tools for Maternal Health Providers: What Developers Should Consider

Virtual care has become an important way for patients and healthcare providers to stay connected throughout pregnancy and after childbirth. Video consultations can make follow up appointments more convenient, help patients communicate concerns from home, and give care teams another way to support patients between in person visits. For developers, however, creating virtual care technology for maternal health involves much more than adding video calling to an application. The software must fit naturally into clinical workflows while accounting for privacy, accessibility, reliability, documentation, and the changing needs of patients throughout pregnancy and recovery. Developers should understand how providers actually deliver...

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February 27, 2026 Birth Doula

Questions To Ask Your Doula Before Hiring (Comprehensive 2026 Guide)

10 Key Questions to Ask Your Doula Before You Hire in 2026 Choosing a doula is a significant decision. This person will be by your side during one of the most transformative experiences of your life, so finding the right fit is crucial. This isn't just about hiring help. It's about building a trusted relationship with a key member of your support team. The connection you feel is just as important as their certifications and experience. Think of this process as a very personal job interview where you are the hiring manager. The goal is to move beyond a surface-level...

October 01, 2023 Provider-Client Communication

Doula Messaging Hacks: Crafting the Perfect First Message to Parents

Messaging a client as a Doula involves clear and compassionate communication to provide support, information, and reassurance during pregnancy, labor, and postpartum periods. Let’s use a Birth Doula as an example. Here’s a step-by-step guide on how to message a client as a Doula: Step 1. Start with a Warm Greeting: Begin your message with a friendly and warm greeting. A simple “Hello” or “Hi [Client’s Name]” works well. Step 2. Express Your Availability: Let your client know that you are available for them and willing to support them throughout their journey. You can say something like, “I’m here to...