As of November 2024, Cigna covers lactation consultant services under many of its insurance plans, including assistance from lactation consultants who can help with various breastfeeding issues such as proper latching, managing pain, and increasing milk supply.
In a recent development, Cigna has announced that it will no longer cover lactation support services provided through The Lactation Network (TLN). This change is expected to impact many families who rely on accessible, professional lactation support to navigate the challenges of breastfeeding. 
Here’s what Cigna members can do in light of this change:
- Verify Coverage for Lactation Services
Check with Cigna to see if alternative lactation consultants within their provider network are covered under your plan. Some plans may still cover lactation support, but you’ll need to confirm which providers are included. - Explore In-Network Lactation Consultants
Cigna may still cover lactation consultants who are independently contracted or in-network. Members can check their provider directory or contact customer support to locate available options. - Seek Reimbursement
If you choose to work with The Lactation Network or other out-of-network providers, you may have the option to pay upfront and seek partial reimbursement from Cigna. It’s essential to contact Cigna first to understand their out-of-network policies and potential reimbursement rates. - Consider Community-Based Support
Some families may also benefit from free or low-cost community-based lactation support, including services provided through local hospitals, La Leche League, and community health organizations.
