Absolutely loved working with Kathy!!! I struggled with losses, and was very nervous about my last pregnancy with my son. She helped me through everything, and I felt so much more confident and less anxious. ❤️ I could not have asked for a better company to work with, and I highly recommend them!
— Harmony Churaman
When we interviewed potential doulas, we knew immediately it was Kayla M! She had an intentional & soothing vibe. She walked us through all of the expectations and possibilities for our first child. Highly recommend Kayla, Kathy, and Childbirth Concierge!
— Anne Rimmer
We truly could not have asked for a better doula than Kayla. From start to finish, she was incredibly kind, supportive, knowledgeable, and such a calming presence during one of the biggest moments of our lives.
When complications arose and our birth plan didn’t go exactly as planned, Kayla was a constant source of reassurance and support. She helped me understand what was happening, reminded me of my options, advocated for the experience I wanted where possible, and coached me through every stage of labor. Having her there made me feel informed, supported, and so much more confident throughout the entire experience.
One of the things I will cherish most is something we didn’t even think to ask for. During our magic hour after our son was born, Kayla quietly captured the most intimate and special first moments of us becoming a family. She took photos and videos without interrupting the moment or taking us out of it, and because of her, my husband and I will be able to relive those memories forever. Those images are truly priceless to us.
Kayla didn’t just support me through labor and birth — she helped make an incredibly emotional and unpredictable experience feel safe, supported, and special. We are so grateful she was part of our son’s birth story and would recommend her without hesitation to any family looking for a doula. ❤️
— Brittany Rosario
I could not be more grateful for Kathy and her team. As a first time mom everything was new to me… we scheduled a private class in our home with the lactation consultation as well & it was THE BEST CHOICE!!! Walked away feeling so much more at ease… and I think my husband got a little wake up as well LOL ! Kathy answered allllll our questions and helped us prepare for our little girls arrival and it’s as if a lot of stress just vanished over night… recommending Kathy and her team to all my new mom friends !
— Chelsey Keoho
When I needed support and guidance in the middle of the night, Childbirth Concierge was there for me. 100% recommend to new mothers.
— Casey Kemp
Helped so much with my childbirth experience!
— Elizabeth
I’m very happy with their services and professionalism. It was a pleasure working with Sherri. She is an amazing, loving, caring and knowledgeable doula. Not only she took good care of my daughter but she provided all the support to make me feel confident as a new mother:)
— Shweta Deshmukh
We hired Kayla Buttler for our doula and it was the best possible choice for us. She’s kind, responsive, professional, and everything we needed for the birth of our first child and postpartum care. There was only one issue, and it had nothing to do with her- there was an overcharge on a bill that shouldn’t have happened and added a minor stress to our journey. However, it was addressed incredibly promptly and honestly. Childbirth took ownership of the miscommunication and it got resolved very quickly and easily. Overall, we would recommend anyone go with this company. There needs to be a bit better communication with their billing department, but, again, it got resolved well. We would recommend Kayla to anyone looking for a wonderful and trustworthy doula.
— Samantha Bowser
I cannot recommend Olivia and Childbirth Concierge enough. Olivia truly made my birth experience so positive and memorable. I went into my induction feeling anxious, but she was there every step of the way, offering reassurance, guidance, and a calming presence that made all the difference.
Olivia is incredibly knowledgeable and intuitive. She helped me with positioning throughout labor, even with an epidural which made me feel supported and empowered the entire time. She brought such a sense of peace into the room and helped me stay grounded when I needed it most.
I genuinely believe I had such a great birth experience because of her!
— Maria Caballero
Our doula Kayla M. Was fantastic! She was a great resource before and after pregnancy. She always shared great advice and information. She knew exactly what we needed and when!
— Jay
As first time parents, we knew we wanted a doula to help guide us through childbirth. We decided to contact Childbirth Concierge after seeing an ad at our OBGYN’s office and are so thankful we did. The program onboarding and interview process with the doulas was easy, the hard part was picking one as all of the doulas we interviewed were fantastic.
We decided to hire Tina J. and it was one of the best decisions we have made in our journey as parents. She was always one text or phone call away during the prenatal period. In the delivery room, she made all the difference. She explained medical situations as they came up to help us decide the best course of action, she helped me with positioning to ensure I went unmedicated as long as possible, and when I decided to get the epidural, she held me so that the procedure could be done successfully. During the pushing process, she was comforting, supportive, and decisive. She helped me push our son out when I felt I couldn’t do it anymore. She even took pictures so we could remember the moment. I cannot imagine giving birth without the support she provided.
Apart from their doula services, we also contracted with Childbirth Concierge for their lactation consultation services. I met with Kathy B. before giving birth and I attribute my success in breastfeeding to the information she shared with me and the encouraging support she provided.
If you are looking for doulas or lactation services, Childbirth Concierge is your place to go.
— Lianne V.
We are so incredibly grateful for our doula Kayla Mellas. She was extremely knowledgeable, patient, and truly took the time to listen to all of our concerns. Her calm presence made such a difference throughout the entire experience and I was able to have the vaginal delivery that I hoped and prayed for. Kayla helped us feel informed, supported, and confident every step of the way. She is around fantastic. We couldn’t have asked for a better support person during such an important time in our lives. Look no further, Kayla is it. ♥️
— Marlana Patton
As neither my wife nor I have family nearby, having additional support after the birth of our daughter was incredibly important to us. We were so fortunate to extend our time with Tina (who was our birth doula) to also be our postpartum doula.
Tina not only helped us catch up on much-needed sleep during her overnight shifts, but she also gently guided us through those early newborn days with thoughtful care and advice. She was even part of our daughter’s very first sponge bath! Minimal tears, and lots of learning!
Tina took such wonderful care of both us and our baby daughter. This wasn’t a service we had initially considered (or even knew much about), but we are so incredibly grateful we chose to do it. We already miss her!
— Jacob Vhabae
As first time parents without family nearby, my husband and I knew we wanted extra support during delivery. Our OBGYN highly recommended Childbirth Concierge to us, and after listing our preferences through their online dashboard, we were matched to interview with Tina.
From our first meeting, we knew Tina was the perfect fit for us. Tina was always available to answer our questions as things came up, kept tabs on our appointments, and was much needed guidance when I went into labor at home. In the delivery room, she was such an essential partner to our team, explaining things as they happened, coaching me through pushing, and even quickly capturing photos for us before our daughter went to the NICU. Looking back, we truly can’t imagine our birth experience without her.
I would recommend Tina, and Childbirth Concierge, to anyone and everyone looking to expand their support system during such an intimate and important day in their life.
— Dani Rose
The best experience! From their classes, their knowledge and lactation consulting, I never felt more prepared! Thank you Childbirth Concierge for giving me the confidence and determination to give birth and know my body was made to do so. Thank you.
— Kailee Apodaca
My husband and I HIGHLY recommend using Childbirth Concierge! We decided to take a private birth class with Grace and she was phenomenal. She made us both feel comfortable and we walked away feeling well educated and confident walking into labor with our first baby. We’re both so thankful we found them!
— Olivia R
Very pleased with these classes! Lots of good information, plenty of time to ask questions, and the instructors were kind and knowledgeable. I recommend to all parents to be!
— Dee
I hired childbirth concierge for my birth doula, postpartum doula, and lactation services. I am not exaggerating: they were my lifeline as a first time mom. My positive birth and postpartum experience was largely due to the kind, caring, and knowledgeable women here. Help from Kathy was only a text away when my baby had latching issues and I needed immediate lactation and feeding support. I was able to get scheduled for in person support the very next day. I also met with her while I was pregnant and she took her time teaching me about breastfeeding. I had a rough experience and I wouldn’t still be breastfeeding today without her continued help. My birth doula, Olivia, helped me through a successful unmedicated birth with support both while I was in labor and while I was still pregnant. I started looking for a doula late in my pregnancy, and they were still able to match me with someone amazing! I learned so much about newborn care from my postpartum doula, Shelly, and was actually able to get some sleep the first couple weeks. My husband and I still think about how grateful we are for her!
If you’re looking for superb, comprehensive, non-judgemental support through birth and postpartum, do not hesitate to hire them!
— Michelle Evans
The class was very informative and the instructor was very thorough. Our questions were answered with clarity and compassion.
— MZM Mommy
I took the 8 hour Lamaze class with my husband, and it was so helpful to prepare us for our first child and what to expect. I highly recommend it!
— Allison Sheppe
As a second time mom who had a bumpy BF journey with my first I was anxious and needed reassurance/guidance for my second baby. Kathy was wonderful and helped me set realistic expectations for this BF second journey. From the televisit to the in home visit the process was easy to navigate and she got us seen very quickly. She also checked in via text and made herself available for any questions. The patient portal was easy to navigate and user friendly.
I will continue to recommend Kathy and her team to all my momma friends.
— Rachel mackey
We hired Kayla B for night doula services to help with our 2 week old overnight. Kayla was kind, compassionate, and had a calmness about her. She was easy to communicate with and responded to calls/texts quickly. I'm breastfeeding so every time he was hungry she would bring him in to me to eat and take him back to settle him and get him back to sleep. Everyone woke up feeling rested and happy. I would highly recommend hiring Kayla.
— Hilary Congleton
Amazing people, made me feel so comfortable and supported and heard
— Desiree Eby
As a first time mom I was terrified to give birth with my history of health complications. We initially signed up for the childbirth class with Olivia Rocha and found her class to be extremely helpful. After the class, my husband and I discussed possibly getting a doula. Olivia Rocha was available around our due date (which was around the holidays) and she still was extremely attentive and helpful with any questions or concerns. Unfortunately, I had a very difficult labor, but Olivia was the light in such a difficult situation. She advocated for me and supported me throughout the entire labor process and ensured I received the best care. Our family will forever be thankful for her and her support. She is so amazing and knowledgeable and will always have a special place in our family. Thank you so much Olivia!
— Sienna
I learned a lot, went into birth more confident, and felt my husband knew better how to support me Because of what he learned in the class as well. Even though complications resulted in my delivery, not going as planned, I still feel like this class was worth every penny
— Alyssa Grundon
Words fail to express our gratitude for Tina’s help, confidence and guidance in helping us meet our daughter. It has been such a positive experience working with her and having her be a part of our childbirth journey. From her kind words, comforting touch and calming presence - we could not have imagined this time in our life without her. She was there for my husband and I in so many irreplaceable ways - from replying to all my random texts at all hours to advocating for my concerns and our safety in such a vulnerable chapter. Thank you so much Tina! I’d definitely recommend working with Tina Jackson as your doula.
— Rehanna Badshaw-Reddy
I was so lucky to have Kayla Mellas as my doula. We met ahead of time, which helped me feel more prepared and at ease throughout the journey. During the birth, she made sure my birth plan was followed and that I felt comfortable and confident in my decisions. Kayla has such a warm, calming presence, and I truly appreciate everything she did to help make my first birth a positive experience. I 100% recommend her to anyone considering hiring a doula!
— Jordana Lipkin
Kayla was an incredible support throughout my pregnancy and birth experience. She guided me through areas where I felt I wasn’t getting enough information from my OB, and helped me feel more prepared and confident. During labor, she understood my needs intuitively and offered exactly the support I needed in the moment. She was also wonderfully organized, responsive, and reliable every step of the way. I’m so grateful to have had her by my side and would highly recommend her to anyone looking for a knowledgeable and compassionate doula!
— devinmarie
Amazing Experience highly recommend any expecting mother's and or couples attend. Covered many topics by the end of the 3 classes I feel much less anxious and more prepared for this experience. Thank you ladies for everything 💕
— Hannah May
Kathy is very knowledgeable and helped me during an urgent time. She was quick to respond, listened to my concerns, and was able to help with ease. Highly recommend working with her!
— Michelle Trompeo
I used Childbirth Concierge for their doula services I can’t put into words how grateful I am to have had Kayla Mellas as my birth doula.
I labored for about 7 hours before needing an emergency c-section due to fetal distress.. Throughout it all Kayla remained a grounding & reassuring presence. She helped me stay centered & connected to my body when things felt overwhelming. Her presence gave me the space to focus on what I needed in each moment. Right before I was taken into surgery, she offered me calming essential oils & such tender support. Those small gestures meant the world to me during such an intense & emotional time.
Even though the path of my birth shifted unexpectedly, I never once felt alone or unsupported. Kayla held space for me with such grace & compassion. I will always remember the calm she brought to the room & the way she truly showed up for me.
If you’re looking for a doula who brings both strength & serenity, who listens deeply & supports wholeheartedly, Kayla is all of that & more. I feel so lucky to have had her by my side. Highly recommend her!
Thank you for everything Kayla!
With much love,
Jocelyn
— JS RM
I am a first time mom and had my baby girl last month. When leaving the hospital, they gave me a list of resources in the area. I had so many questions about breastfeeding, pumping, etc. I randomly reached out to Kathy Bradley and I am so glad I did. I left her a voicemail on a Thursday at right before 5pm and she came out the very next day at 9am! I was so surprised at how fast she was able to come to my home. She was thorough and explained everything so well. She told me to feel free to text her with any questions and she could always come back to my home and help again. Since then, I have messaged her several times with various questions and she always responds quickly. I am so impressed with her and the company in general. Such a great resource for moms, especially first timers. If you need a lactation consultant, definitely reach out to her!! I'm very grateful!
— Ness
Amazing service and support by Michelle. Will recommend to anyone and will choose her again for my next birth.
The process was easy and I couldn’t be happier with the way everything turned out.
— Elisa Martinez
Shelly, Kathy, Teresa, and Kara have taken AMAZING care of us and our twins the past 3 months through postpartum doula/night nurse and lactation consultant support. We would not have been able to survive the newborn phase without them - I would not hesitate to recommend Childbirth Concierge (and do recommend them to everyone I know in the Orlando & Space Coast area). I felt like they were an extension of our family and know that my twins have benefited immensely from the love & care they’ve received.
— Chelsea Collins
I cannot recommend Kathy from Childbirth Concierge highly enough! After the birth of our daughter, we quickly realized she was struggling with latching due to lip and tongue ties. On top of that, she wasn't taking in enough milk, which had us all in tears and completely overwhelmed, especially with me recovering from surgery.
The relief we felt when Kathy arrived for an in-home visit was indescribable. Not having to pack up a crying, hungry baby and try to pull myself together for an office visit was a huge weight off our shoulders. Kathy’s calm presence, combined with her vast knowledge, immediately put us at ease. She thoroughly evaluated our situation, showed me how to properly latch our baby, and provided several holding techniques to improve feeding. Most importantly, after her help, our daughter was able to transfer the necessary amount of milk, which gave us a peaceful and confident start.
Kathy’s support didn’t stop there. She remained available for questions and continued to guide us through our daughter’s revision process and recovery. Thanks to Kathy's quick action and expertise, we were able to save our breastfeeding journey.
My advice to any expectant mom who plans to breastfeed:
1. Connect with Childbirth Concierge for lactation support as early as possible.
2. A prenatal lactation consultation is just as important as your OB appointments. (Had I done this, I would’ve been so much more prepared!)
3. Don’t wait until after the baby is born to establish this relationship—insurance verification can take time, and you don’t want to be in a crunch like we were.
We are so incredibly grateful for Kathy’s help, and she truly made all the difference in our breastfeeding success.
With heartfelt gratitude,
Amber, Matt, and Giuliana
— Amber Ruiz
I had a wonderful experience working with Childbirth Concierge! After doing some research, I found studies that concluded having a doula can decrease labor time and c-section risk. I asked my OB for a recommendation and he gave me the information for Childbirth Concierge. They had me interview multiple doulas to find the one that I connected most with. I will say, all the doulas we interviewed were very qualified, but Michelle and I connected very quickly. Michelle was extremely helpful!! She helped me with my birth plan and I was able to reach out to her anytime with questions as delivery was approaching. My husband and I are so happy we had Michelle there to walks us through the process as we were first timers. She has a kind, gentle, and calming demeanor and is also very knowledgeable with the birthing process. She kept me moving and changing positions to aid with the labor process. Unfortunately, I had a long labor and difficult delivery. Michelle stayed with us for a very long time, but being a doula is very exhausting, so she had her colleague Devi switch out with her to ensure I had a doula that was able to give full support. I have so much appreciation for Devi coming in the middle of the night for the home stretch. She made sure to keep me going in my final hours till delivery. I definitely recommend both Michelle and Devi if you are looking for a doula.
I would also mention that Kathy has been a wonderful lactation consultant. She ensured my baby was latching and helped make a plan when I was having low milk supply. I am still able to breastfeed and attribute that to her early intervention. Have a lactation consultant on speed dial in the early days!
— Madeline Devine
Highly recommend Kayla! Very sweet, caring, and knowledgeable. I truly felt comfortable with my newborn in her care and could take some moments to myself :)
— Jeanne Chavanon
I worked with Coralys through Childbirth Concierge for postpartum support, and my experience was positive overall. She provided helpful care and guidance during the early weeks with my baby, teaching me valuable tips like how to soothe my newborn and establish nap routines. Her support helped me navigate some of the challenges of the postpartum period.
Coralys was kind and knowledgeable, making a meaningful difference in this vulnerable time.
Childbirth Concierge as a company was fantastic—very well-organized and clearly committed to supporting new moms. They made the process smooth and ensured I had access to the care I needed. I would recommend their services to any new mom looking for extra help postpartum.
— Sydney McFall
A friend recommended Kathy and childbirth concierge to us for doula services. Kathy was amazing and explained how the process worked. We cannot recommend Childbirth Concierge enough! Our doula, Jessica Murray, was absolutely phenomenal. Jessica was very informative, kind and supportive. This was my first pregnancy and having her by our side made my husband and I more relaxed and calm. She answered questions that we didn’t even know we had. This really helped with preparing for delivery and the delivery itself. Both pre and post delivery, she was always available for us when we had questions. We will absolutely hire her for our next child!
— Amanda Deming
This company is absolutely amazing. They provide compassionate, loving, and nurturing care to the entire family. The doulas I worked with were Jessica and Shelly. The owner (Kathy Bradley) is an incredible leader in her community for women's health. I feel so blessed to have had her and her team be a part of our birthing experience and in our post partum doula care. We were able to sleep soundly at night when we came home with baby knowing our nurturing doula was giving our baby girl 1-on-1 attention and care. Will definitely ask this company for their assistance when baby #2 comes around! Can't recommend them enough.
— Jackie Alvarez
Childbirth Concierge was a Godsend during my pregnancy, delivery, and postpartum. The doula matching process made us feel comfortable and excited for our journey and the administration at Childbirth Concierge was so easy to work with.
Our Doula was Devi and she was INCREDIBLE. She supported me throughout the pregnancy, during delivery and for two postpartum check up visits. I do not think I would have had as great of an experience without her knowledge, excellent communication, calm demeanor, responsiveness, and kindness. She made our birth so incredible and positive. She also was there to answer some new mom postpartum questions and came to our house the same day I had some nagging questions. Devi is an incredible person and we are so grateful to her.
We also had a lactation consultation with Kathy after the birth of our baby and it was so incredibly helpful. She was quick and responsive- available via text and in person. She helped hammer out some of our issues early on so they did not spiral and we currently have a great feeder who is gaining weight. I will be sure to reach out to Kathy if any other issues arise because she is so awesome to work with and an absolute font of knowledge.
Whatever your birth plan or style is I could not reccomend this company enough.
— Mollie
We cannot say enough wonderful things about Kayla and the incredible support she provided us as our doula. From the moment we met her, it was clear that she brought not only a wealth of knowledge and experience, but also a genuine sense of compassion and care. Kayla was always professional, yet her warmth and tenderness made us feel as if we had a trusted friend by our side throughout the entire process. Her guidance was invaluable, and her calm and intelligent approach helped us navigate both the expected and the unexpected with confidence. Kayla’s presence was a true blessing during this special time in our lives, and we are deeply grateful for her kindness, understanding, and dedication. We wholeheartedly recommend her to anyone looking for the most exceptional support in their birthing journey.
— Grace
The entire process from first contact to private session was fabulous as Kathy was highly responsive and ensured to pair us with a professional that fit our needs. She is sensitive to communities of color and that means a LOT to us. You can tell this organization is SUPER inclusive and that is a huge deal!
We had a private session with Beryl and it was absolutely amazing! We are not even sure where to start. First off, she is so warm and personable. She has an energy that is contagious and it was so nice to have balance of her own experience as a parent along with the clinical/evidence-based knowledge she had.
We had a nonlinear but such a natural experience covering all parts of our baby questions and I just loved that we chose the custom option because we do not have to get caught up in hearing what we already learned from online and our doctor. We ended up hitting all of our questions so quickly but organically where it did not feel rigid. It was natural in flow and she filled in all of the gaps and concerns we had about the child birthing process. She gave us confidence to face the delivery room with clarity!
She looked at our carseat for safety discussion, baby area set ups, nursery, postpartum cart, and all of the main baby places in our home to provide honest feedback. I learned so much about the healing process and breastfeeding that I had no idea about! She really took her time providing us with so much feedback and information to help our decision making.
She provided tons of resources after the visit to help us too! You can see she is so passionate about what she does. I cannot recommend this organization enough! Amazing people and experience! Thank you all!
— Sabriya Charles
I cannot recommend Kathy enough. I hired her as my lactation consultant when my first daughter was born and it was thanks to her guidance and support that I was able to breastfeed exclusively to 1 year +. Despite a ton of challenges from a NICU stay to a tongue and lip tie, she guided and supported me every step of the way and was an invaluable resource through my breastfeeding journey. She’s not only incredibly knowledgeable but she is also kind and responsive and was always just one text away. I definitely hope to work with Kathy again if I am blessed enough to have more babies☺️
— Ombeline Picquet
Jessica Murray helped my husband and I with our brand new baby who was born of a wonderful surrogate/gestational carrier. We were far away from home and community and Jessica showed us the ropes and gave us and our son great care, knowledge and warmth which empowered us right away as new parents. We are also thankful to Kathy for listening to our needs and guiding us during the initial conversation. We honestly don't know what we would have done without this wonderful care and instruction!
— Diana Miller
I stumbled upon the Birth concierge when looking for a child birth class for my husband and I to take upon the arrival of our first baby. We took their all inclusive course with Oliva who was fantastic. Everything that was covered my husband and I used during birth in the hospital. From stretches together to interventions that had to be done. We felt very prepared and I highly recommend. From there I reached out to Kathy for lactation help. I even reached out to her while I was in the hospital day of birth. Kathy is quick to respond and an EXPERT in all thing baby and lactation. She has made my journey of becoming a new mother exponentially better. She ALWAYS answers and gives explanation/ guidance on what works best for your baby and family. Without these services I wouldn’t feel as confident as I do now breastfeeding. Thank you Kathy and all who help her make Birth Concierge a safe place for mothers and babies to become educated and supported.
— Adriana Lazaro
Honestly, this would be my first birthing experience and I had played just about every worst case scenario in my head. Thankfully I had met my doula through here, Dreonia, who was an absolute blessing. She is very kind, thoughtful, and knowledgeable. You can tell that she has a passion for babies and does this with a pure heart. I’m very picky about who I let in my life and have no regrets.
I had a natural hospital birth and can say that everything went good. I studied and did my exercises my doula showed me during pregnancy and it helped tremendously. My water ended up breaking at 4am and I gave birth around 3pm, less than 12 hours of labor! I had a great hospital team- my doctor, nurses, midwife, and especially my doula. They made my experience better than what I expected.
I’m happy that through this company and Kathy that I had met Dreonia. She goes above and beyond than what she has to. I highly recommend her for anyone needing a doula. Now I have a beautiful baby girl in my arms and couldn’t have done it without her.
— Noelani
We've been having trouble getting my 3 mo old daughter to take a bottle and i was getting panicked wirh an upcoming trip. Kathy responded to our inquiry so quickly and was able to schedule a video call day-of. She asked a ton of great questions to determine the reason behind the refusal and gave us a plan by the end of the call. On top of that, she was responsive and supportive throughout the process, even when I was feeling emotional and anxious. A constant support. My daughter now has taken the bottle from my husband and I never felt like we had to force her or starve her into it and I'm so relieved. THANK YOU KATHY!
— Kimmie Ferretti Hammett
Doing a prenatal consultation was one of the most helpful birth prep things I could have done for myself! So many of my questions were answered without me even having to ask and so much detailed but simplified information was given! Highly highly recommended doing a call before baby arrives
— Ellie Wise
I worked with Kayla and Sonya during the first a few weeks after discharged from hospital. Both of them have provided tremendous help to my family. I highly recommend their service.
— Ni Ni
Kathy is very knowledgeable, punctual and respectful. She makes you comfortable, answers all your questions. She brings with her years of experience. We were looking for in home help, as my wife had recently given birth. Kathy made things very easy, and was so thorough. We plan on continuing to see Kathy as we saw immediate improvements in my wife's breastfeeding.
— Brandon D
Ms Kathy Bradley was an angel sent to our family. After not being able to feed my newborn all night because he couldn’t latch, I contacted her and she promptly scheduled a televisit for the same day to advise me about my breastfeeding. This meeting was already extremely helpful and reassuring, and helped guide us through the next night which was much better than the prior. Two days later she paid us a home visit and completely changed our way of breastfeeding, positioning and understanding of our newborn needs. Since then, I haven’t had many issues with my breastfeeding journey, my baby has been exclusively breastfeeding and gaining appropriate weight. Her services were life changing and we’ll be forever grateful!
— Tais Bertasi
Our postpartum doula, Jessica Murray, whom we met through Childbirth concierge has been an integral part of our postpartum experience. I am so grateful for her care during these precious first months. She cared for our infant as well as our family with compassion, tenderness, and love. She is incredibly helpful with household tasks and made sure I was getting fed, rest, and my needs met as well. If you are in doubt in hiring postpartum support, don’t be! It’s the best decision you can make for you and your baby.
— Erin Finch
Having Kathy come to my home for breastfeeding support was one of the best decisions I have ever made. I was 4 days since having my baby girl, my house was a wreck, I was raw, bruised, and exhausted. She treated me with so much gentle kindness and helped me and my husband figure out nursing. I never felt judged for not knowing what to do and I truly believe that she is the reason I was able to stick with nursing. I don’t think I would have made it without her! The nurses in the hospital tried to help, but really didn’t provide anything helpful. Kathy made things personalized for us and that was amazing. My baby is now 4 months old and is thriving and doing so well. If you are on the edge or don’t know if you need a lactation consultant let this be your sign to go for it! I cannot recommend her enough.
— Taryn Hackworth
I had a long, difficult labor with my firstborn.
I felt scared and powerless. I wish I had hired a birth doula then, because my experience couldn’t have been better with my second. Kathy introduced me to two doulas and I liked them both so much I had trouble selecting one.
Jessica was my doula and then I also chatted with Beryl. Because of what I learned after my first birth and with their guidance I switched doctors and hospital, avoided an induction and had a very quick, much easier labor, during which I felt supported, respected and in control.
Doctors and nurses may not take the time to really listen to you, explain all of your options, make you feel like you actually have a choice. I wish everyone had access to a doula and would definitely recommend Jessica.
— Fernanda De La Garza
Kathy is AMAZING. She is very knowledgeable and super willing to help. I reached out to her when I had concerns about my baby’s latch when she was 2 weeks old and she was able to help us. I then reached out to her 4 months later when I was struggling with maintaining my milk production and she immediately gave me guidance and direction on ways to improve my production. I am so thankful for her help!!!!
— Erin Anthony
I reached out to Childbirth Concierge services to acquire a doula. You first interact with Kathy who is so helpful, intuitive, and personable. She makes you feel so seen and so comfortable right away. I cried with my husband after my initial meeting with her because I already felt so safe and cared for in ways I didn’t even know I needed. She then connected us with some different doulas. We went with the first doula who reached out, Devi. My husband and I fell in love with Devi right away. She is a doula because it is what she loves to do. She goes above and beyond and feels less like someone you hired and more like family. She has experienced so many different scenarios with her own births which gives her a lot of compassion, paired with experience. She makes you feel so honoured with what your own intuition and gut is telling you about your pregnancy and how you want to give birth. And often can help you understand why you feel how you feel. She will truly help you believe you know what is best for your baby. She is also great at seeing your partner and helping them feel valued and involved. I truly can’t imagine going through pregnancy, birth, and postpartum without her. My husband and I have told so many of our pregnant friends it was maybe the best investment we made towards our journey. All that to say, I can’t recommend Childbirth Concierge’s services enough.
— Victoria Hodges
We absolutely loved Devi! She was amazing from the start. She is very informative, sweet and is wanting to do whatever you want for your birth. She is a great support to have. I am so glad we got connected and were able to have her with us!!
— lorena ojeda
I had a beautiful birth experience with Michelle H.
Her peaceful and calm demeanor brought me so much comfort before, during, and after childbirth. I cannot recommend enough.
Every time I emailed or texted, it was returned so promptly with a wealth of information.
— Amanda Mele
This is a review for both Kathy at Childbirth Concierge and Jessica, the doula that helped me with my delivery. Let me start with the review of Childbirth Concierge overall. I had a fantastic experience, Kathy was very responsive when I had questions about their services, classes and finally when I put in the wrong email and didn’t get a receipt, Kathy sent me one very promptly. What is more is when I had to withdraw from attending a parenting class due to an early induction, I let Jessica, my doula, know and by the time I messaged Kathy to try and cancel the class, she was already refunding me and wishing me luck! Such a positive experience!
Now onto Jessica. I hired her because she came highly recommended by family friends that just had their baby in May. I’m so happy I did! This is my first baby, so despite doing research, I and my husband were very nervous about what to expect during the labor process. From the get go Jessica was very communicative, knowledgeable and punctual. I didn’t have many items on my birth plan, but I wanted to try and not have to push on my back, because it seemed counter intuitive and not very empowering. That means of course that I would have to not get the full epidural, and I wasn’t sure that I can tolerate the pain enough, but between my husband and Jessica providing confident and gentle guidance and hip squeezes(those are no joke), I was able to stay with the walking epidural and give birth in the position I wanted. As every other first time mom I had hoped to not get any epidural at all, but as many of us find out, it just doesn’t end up being worth it. At our first meeting I got the feeling that Jessica was very pro unmedicated births, which is good by me, but I was privately worried that if I changed my mind about getting an epidural, she might not be very supportive. Nothing could have been further from the truth. She was very encouraging and supportive, she helped empower me to stick to what I wanted and feel confident about my choices. Even though the attending dr wasn’t happy about my insistence on delivering on my knees, between Jessica, my husband and me getting the walking epidural and not the full one, I was able to stick to the plan and deliver on my preferred position after a pretty short pushing time. Overall, I felt like even though I had to get induced, I was never powerless during my labor and I had such a positive experience, in part thanks to Jessica and I am very grateful to her! Also she did bring some essential oils that helped a lot and took some pictures of the birth that we would have never had otherwise. Long review, but if you are a first time mom, I couldn’t recommend Jessica more! Oh not to mention, she came by after birth and helped us give our son his first bath, he didn’t even cry!
— Zoey Aviles
She’s seriously an Angel! I had mastitis that turned into an abscess. I had exhausted all of my other contacts on what to do and was extremely worried about what could happen if I didn’t get proper advice on what to do next. She answered all of my questions, urged me to get it taken care of at the ER and assured me she had seen cases as bad as mine before, but not to worry. She gave me advice on how to nurse after and took the time to explain how mastitis can even create an abscess, as I was confused on how it was all connected. I cannot recommend her enough!!!
— Mariah O’Donell
Devi was the most amazing doula a first time mommy and daddy could ask for. She supported us every step of the way and encouraged us as we waited beyond our due date for the arrival of our son to happen naturally, which was our goal.
Our little boy arrived just one day shy of when they wanted to induce me and we were able to stick to our birth plan of a natural birth because of Devi’s amazing support throughout labor and delivery at the hospital. I cannot recommend her enough for anyone seeking a doula. Her calming and encouraging energy and ability to provide natural pain coping support is unmatched. She genuinely loves her job snd cares deeply for the families she serves.
Thank you, Devi for being there for our family!
— Amanda White
It was a lovely experience from the start. Always answered any and all questions fully and in good time.
Michelle was amazing. She truly gave her all, even after my very long and extended labor. She was not only there for me, she was a tremendous support for my husband. Made sure he was taking care of himself too. He also had the peace of mind that if he had to take a break, someone was always there for me. Michelle has a number of ways to help and take care of you, and is always open to what ever techniques you may want to use.
A huge big thank you Michelle ❤️
— Frances Osner
Jessica was an excellent doula! She stayed with me for a very long labor and brought essential oils, provided me with massage due to the amount of swelling that I had going on, and lots of words of encouragement during very uncertain times. I felt that she was incredibly loyal and caring. I highly recommend Jessica.
— Ashley Kelly
As a first time mom, I took all 3 of the classes offered and I cannot recommend enough. I knew I wanted a birth doula, but didn’t know where to start. Kathy and her team made the whole process simple and were supportive every step of the way. I instantly connected with Michelle H. and asked her to be a part of my journey. She brought peace and comfort before, during, and after my daughter’s birth. Her knowledge was priceless in my hours of labor and even helped me have the strength to handle the hospital staff that I was less than thrilled to deal with. She was supportive, compassionate, non-judgemental, and just an amazing human to have be a part of my birth story. Michelle and Kathy were always very quick to respond to any questions or concerns and I can’t thank them enough!
— Alyssa Filippi
Kathy is so incredibly knowledgeable, and we learned so much from her classes. We leaned on her to find a good match for a doula and she offered us a couple options of professional women with impressive resumes. Once we made our selection, Michelle was such an essential support for our pregnancy, labor & delivery from the very beginning. She was a source of peace and calm, evidence based information, and an extra hand in the long hours of labor. She offered creative solutions for pain management and was always there to step in to give my husband a break from the hard work of counter pressure. I loved having her to walk alongside me always just a text away through pregnancy questions, postpartum questions and having her in person and hands on during labor and delivery was exactly what we needed! Grateful to have found this company and specifically Michelle who was such a good fit for our family.
— Melissa Massicotte
A first time young mom who was seeking an educational and informative class for my partner and I, and found everything i was looking for and more. Kathy is amazing and will answer any questions and leaves her resources open for you to ask questions after class and even after birth. 10/10 would take this class again.
— remi Torres
Michelle, our doula, was a great support system for us before, during, and after labor!
— Chelsea Wooten
My experience with Childbirth Concierge was top notch. Michelle was extremely thorough at our pre natal meeting, making sure to answer all of my questions which put my mind at ease. She was so supportive the day of birth, and was extremely helpful with teaching me how to breastfeed. She even came to my house to check on me & baby a few days after we got home. I highly recommend Childbirth concierge to all the new mamas out there!
— Bobbie Carter
I highly recommend Jessica for the labor and postpartum care! Jessica is awesome and provides you right tricks to handle the labor pains. Also, in the postpartum sessions - Jessica was due diligent handling my baby and taught me all that we need to know for the baby care.
— sameetha m
Kathy worked with us prior to our baby being born and afterwards. We attended multiple of her clases as well. She is very knowledgeable and caring. My baby was arching a lot and having trouble staying on the breast. She even came out to our home to work with us. I have PCOS and she helped me with that as well when it came to lactation support. If you are feeling like you need help at any point before your baby is born or afterwards, I would definitely suggest reaching out to Kathy!!
— Amanda Schaad
I am so glad I hired a doula through childbirth concierge. Beryl was our doula and she was absolutely wonderful. She was proactive about reaching out about how I was doing, both before and after birth, and answered my questions so quickly. She knew exactly how to help during my birth experience. The nurses at the hospital said she was one of the best Doulas they have ever worked with during a delivery - a true testament to the professional support she provided!
— Kimberly P
I’m so happy with my decision to hire Childbirth Concierge for their services. We were paired with Juli and she was absolutely amazing. She was constantly available to answer any questions I had during pregnancy and meeting her in person for the prenatal appointment was so great. My husband and I felt very connected to her and she was so knowledgeable and easy to talk to. When it came time to deliver my daughter, she answered the phone right away and sped over to the hospital. It was like I blinked and she had arrived. Even before my doctor! She did everything possible to make me feel supported, comfortable, and at ease. She also took wonderful photos of my daughter (and I) during & after birth. One of the most helpful things was her guiding my daughter to latch onto my breasts. I had no idea what I was doing and I’m so glad she was there. Her and Kathy then came over for my postpartum & lactation consult appts days after we got home from the hospital. It was great meeting Kathy in person and seeing Juli again. We’re so excited to have Juli as our doula again when we are ready for baby #2. She’s just so lovely. We also plan to hire her back for postpartum care to watch our little one so we can have a date night or get some much needed rest in the next few weeks/months. There’s honestly no one else I’d trust leaving my baby with.
— Brooke Lemaire
If you are looking for the best lactation support, look no further - Kathy with Childbirth Concierge was amazing! I contacted them for lactation help before having my fourth child, because breastfeeding was very painful and difficult with my other 3 kids and I wanted all the help I could get to set my son and I off on a successful breastfeeding journey. With Kathy’s knowledge and expertise, we found out that my son had a lip and tongue tie, and chances are my other kids had them as well which is what made nursing g so painful for so long. Kathy directed us to pediatric dentists and the tie was revised, completely stopping the pain and helping my son get all the milk he needs to thrive. Kathy has been available throughout the first couple weeks of my sons life, checking in by virtual meetings and also always being available by text which has been very helpful in answering any questions I’ve had. I am so thankful for her help in setting my son and I on a beautiful nursing journey. Thank you so much!!!
— ashleigh bakker
Kathy is so professional, knowledgeable, experienced and most importantly helpful and kind. Always willing to provide guidance and advice even after hours. First she came to my house to offer prenatal classes and was always a text of phone call away. Then months later, when my water broke in the middle of the night, I was so confused and overwhelmed that I had no one else to call and I texted her and with no hesitation, she was there to give me advice. I’m so thankful I listened to her and waited the right time because if not I would of ended getting a c-section. After baby was born, she came to my house again to provide me with lactation guidance. She has been there since day one and still is. She really cares about her clients and their overall well-being and well-ness. She’s also very resourceful, she has recommended other great specialists for my baby to continue helping with lactation. I call her an angel because she has been able to help me when I felt defeated, she just has a great way to make you feel like everything is going to be okay and it’s all going to work out. What I enjoyed too was that it never felt like a business, I literally felt like I was calling a friend.
— Odalýs Pacheco
My Fiancé and I selected Childbirth Concierge on a whim when I was late into my third trimester and Kathy came to the rescue and pulled through for us! She set us up with alternating overnight doulas to meet our needs, and I cannot recommend Juli and Shelly highly enough. They each formed a unique bond with our newborn daughter and really helped it’s to identify, understand and meet her needs. As first time parents we had so many questions and they were each instrumental in helping us get through the colic phase, and more recently with sleep training. I cannot tell you the relief we feel when they walk through the door at 10pm! They both feel like family and we have a very happy and well rested 8 week old because of them. Highly recommend them for any new parents, working parents- anyone!
— Lauren Nester
I would highly recommend Childbirth Concierge to anyone looking for support surrounding birth and postpartum. My husband and I hired Juli as our birth and postpartum doula, and we hired Kathy as our lactation consultant. Both women have been absolute lifesavers for us! Even though my birth went way faster than I expected, Juli was still able to provide assistance. If it weren’t for Juli, we probably wouldn’t have even made it to the hospital in time. As a postpartum doula, Juli has been so kind and helpful to us during this transition to becoming parents of two kids. My postpartum experience this time around has been infinitely better than my experience with my first, and I attribute a lot of that to Juli. Kathy has been a wonderful lactation consultant. She is so knowledgeable, and she helped identify and correct so many problems we were having with breastfeeding within a few days of my son being born. I am actually enjoying breastfeeding this time because all of the issues we had were able to be corrected so fast. I only wish we had known about Childbirth Concierge when we had our first child! They are a great resource!
— Erica Deichen
Kathy helped me and my baby restore our breastfeeding and I am incredibly grateful for her knowledge and expertise! After two episodes of mastitis (within the first few weeks of my little ones life) she visited me at my home and quickly discovered the source to our problem, a posterior tongue tie and lip tie. She provided me with great recommendations for pediatric dentists to further resolve the issue.
My son is now 3 months old and breastfeeding is a breeze 🙌🏻. So grateful we get to continue on this path thanks to Kathy and her team ♥️
— Sara S
Loved our instructor (Kathy)/class! Very informative. Wish we could have spent more time learning. Feel more at ease with labor now that I have had the class. Would highly recommend this class!
— Jasmine North Jules
Kathy is absolutely brilliant and incredible at what she does! Her lactation class was so informative and helpful. She answered every question and was so knowledgeable. Kathy is a delight to listen to and has such a warm, friendly personality. I cannot recommend her enough! I would give her more than 5 stars if I could!
— Shelby Tencza
When covid hit and I was told that only 1 person could be in the delivery room, I seriously considered replacing my husband with Kathy; that's how important she was to my childbirth experience (thankfully, by the time I gave birth, both my husband and Kathy were allowed in the room). If you are considering using a doula, do NOT hesitate to hire Kathy. She made pregnancy and delivery so much easier and being able to contact her with any question put my mind at ease. It is without hesitation that I recommend Childbirth Concierge.
— Margalie Fenelus Reyes
Kathy is incredible. After a month of struggling and a large hospital bill because my daughter was refusing to eat, I reached out to Kathy for some help. We spoke throughout the day and Kathy asked a ton of questions and then told me what she believed what was happening and gave me a few suggestions on how to fix the issue. By THAT NIGHT, my daughter was eating again. It has been over a week and still no issues - my daughter is eating great. Don't make the mistake I did waiting so long!! Contact Kathy, she is AMAZING.
— Angela Mrha
If I had to experience labor and delivery with my son all over again, I would definitely choose Childbirth Concierge. Kathy's extensive knowledge with the entire process was incredibly helpful and comforting. I had peace of mind during my pregnancy, at the hospital during the birthing process, and when we went home the first time. The personalized support was just what I needed. She was supportive for not only me, but my husband during a moment of panic. Overall, Kathy empowered me to feel confident in my decisions, especially when my plans changed for the unexpected. 100% recommend!
— Eric & Alexa Cabal
Kathy was fabulous!! I was struggling pumping and breastfeeding and needed help with it all! She fit me in the day I called her and helped me. She addressed everything I was struggling with and I found immediate relief! We are now on a smooth course to breastfeeding and so thankful she was highly recommended to me. Thanks Kathy and Childbirth Concierge for coming to this mommas rescue! ❤
— Shannon Bair
We absolutely loved working with Kathy and Childbirth Concierge. She is incredibly knowledgeable and we felt confident through the entire process knowing we were in good care. Not only is she a childbirth and lactation guru, she has a wonderfully warm and welcoming personality that makes you instantly feel like family. She was always available to answer our questions and quick to reply whenever we needed her expertise. I highly recommend Kathy for your childbirth and lactation needs, you will feel empowered and supported through the entire journey.
— Stephanie Darmoc
I highly recommend Kathy as a lacatation consultant. She was caring, informative, professional, and responded in a timely manner. I'm very grateful for her services and find comfort knowing I can confidently reach out to her with any challenges that come my way.
— Rina Bradford
Kathy is highly recommended by our family. We are so grateful for her assistance on lactation and more . I was having a hard time with breastfeeding as it is my first child and developed mastitis. Kathy came over to our home and was very kind, down to earth and encouraging. Even after her visit she continued to answer my questions and kept in touch.
— Sarah
I first used Childbirth Concierge to match me with a doula to attend my birth. As first time parents, Juana helped us be informed and have so much more peace. After my water broke at 2:45am, she was constantly available to me, talking me through my contractions and through what to expect at the hospital. Once we arrived, she made sure I knew what my rights were, helped apply counter pressure, and helped keep my husband calm. He tells EVERYONE that hiring a doula was the best money we spent!
Flash forward a year later, I was super close to getting mastitis. I had a clogged quadrant of my breast and NONE of the remedies I tried worked. I worked at it all day long and everything I did actually made it worse!! I reached out to Kathy and she generously offered her time to talk me through a different approach and within about an hour I pumped a whole bottle out and was completely pain free! I had tried everything that other people said worked for them but Kathy’s advice is the only thing that helped. And she even checked in on me that night and the next day to see how I was feeling. She truly cares about helping people!
I can 100% recommend Childbirth Concierge for any pregnancy, labor, or postpartum support!
— Kourtney Powell
Had a great experience with Kathy for a lactation consult and would definitely recommend. Great having these resources right in Winter Garden!
— Michelle Dazzi
I didn’t look for a childbirth class until I was about 35 weeks pregnant. My OB recommended Childbirth Concierge. Kathy got me a Private class with one of her doulas on very short notice. She was amazing and my husband and I felt some much more comfortable and like we had some tools to help with the birth of our first baby. Highly recommended!!!
— Emily DeNardo