Nicole Jones Birth & Postpartum Doula in Grand Terrace, CA

Nicole is truly MAGIC! Going into pregnancy, I knew I wanted an unmedicated labor and delivery, and I was fortunate to be matched with a doula through Kaiser. On the day my labor began, the doula I had originally chosen experienced an injury and couldn't attend my birth. Nicole stepped in as my backup, and looking back, I truly feel so lucky that she did. I was understandably nervous about meeting my doula for the first time on the day I was giving birth, but Nicole immediately put me at ease. She arrived promptly, was incredibly professional, and brought such a calm, reassuring presence. Nicole's greatest strength is her ability to read the room. Between contractions, she kept the atmosphere light with conversation, helping the time pass more quickly and easing my anxiety. During more intense moments, she quietly guided me into positions that encouraged my labor to progress while offering steady support. Although my medical team initially planned to start Pitocin, my labor progressed so efficiently that I never needed it. I truly credit much of that to Nicole's expertise. Her knowledge of labor positions helped my baby engage, her calm presence kept me focused, and her understanding of birth helped me know what to expect and stay confident throughout the process. Nicole also worked seamlessly with my medical team. She respectfully advocated for my birth preferences while maintaining a great relationship with everyone involved. Because of her support, my husband was able to focus on encouraging me instead of worrying about managing my pain. I genuinely believe my labor and delivery would have been completely different without Nicole. Thanks to her guidance, encouragement, and expertise, I was able to have the unmedicated birth I had always hoped for. It was truly the labor and delivery of my dreams. I cannot recommend Nicole highly enough. If you take anything from this review, work with Nicole if you have the chance!! I will always be grateful for the role she played in bringing our daughter into the world.

— Sarah L.

I truly don’t even know where to begin because words don’t feel adequate to describe what Nicole has meant to our family. From the very beginning of my pregnancy through labor, birth, and now postpartum, she has been there every step of the way. She checked in on me constantly, always making sure I was okay physically and emotionally. She wasn’t just someone I hired—she became family. At no point did our relationship ever feel like a business transaction. It felt deeply personal, genuine, and full of love and care. I honestly don’t know how she’s able to be so available, but somehow she’s always just one text or phone call away. No matter what came up, she always had a resource, solution, or piece of guidance. Whether it was prenatal exercises (which actually helped turn my baby from a malposition less than 2 weeks before delivery!), postpartum questions, breastfeeding support, emotional encouragement, or simply someone to talk to, she always knew exactly what I needed. She also helped me through so many stressful life events that weren’t even pregnancy-related. She offered wisdom through interpersonal situations, helped me process emotions, and was a steady source of support during one of the biggest seasons of my life. She truly says, “You’ve got me for life,” and after experiencing her care firsthand, I believe she means every word. Nicole has such a special gift for empowering moms. She created a birth plan that respected every one of my personal wishes. During my high-risk pregnancy, she helped me advocate for myself and even advocated alongside me in the hospital. She never pressured me into making any decisions, never made me feel judged, and always presented information in a way that helped me make confident, informed choices about my own care. Her knowledge of the Kaiser system was invaluable. She was incredibly professional while also being warm and personable. She communicated seamlessly with the nurses and doctors, knew how to navigate the hospital environment, and helped make what could have been an overwhelming experience feel manageable. Everything up to that point had shown me she was an exceptional doula, but watching her during labor showed me why she was born to do this work. Labor itself is where Nicole became absolutely priceless. My contractions started around 3:00 in the morning, and from that moment on, Nicole was right there with me—even before we left for the hospital. We stayed in constant communication by phone and text while she timed my contractions through an app, talked me through each wave, answered my questions, and helped me determine when it was finally time to head to Kaiser. We arrived at the hospital around 7:00 AM, and she arrived just minutes later, ready to jump in and support us. When my contractions became incredibly intense, I genuinely don’t know how I would have gotten through the pain—or honestly, the entire labor experience—without her. While I was crying through contractions, she remained calm and grounded. She adjusted the lighting to create a peaceful environment, coached my breathing, used comfort techniques to help manage my pain, and stayed completely focused on helping me cope until I was finally able to receive my epidural. She also communicated my needs to the hospital staff and helped advocate for quicker pain relief when I needed it most. Having someone so calm and compassionate by my side made all the difference. In the middle of one of the hardest days of my life, she became my calm. From that point on, she stayed with us the entire day and didn’t leave until nearly 11:00 PM, after I had finally been transferred to my postpartum room—and only after making sure I was already scheduled with a lactation consultant. That’s the level of care she provides. She doesn’t just show up for the birth; she walks with you through every step until she knows you’re truly taken care of. Everything she recommended throughout my pregnancy helped prepare me for labor. Her advice was practical, evidence-based, and incredibly reassuring. I truly felt like I could trust her. All I had to do was listen, and she helped make the entire process go as smoothly as possible. Even now, she continues to support me through postpartum with the same compassion, encouragement, and availability she’s shown from the beginning. I genuinely feel like I’ve gained a close friend and another member of our family. Nicole has the right heart for this work. Not everyone can be a doula, but this is absolutely her calling. She has a rare gift for caring for women and families during one of the most vulnerable seasons of their lives, and it shows in everything she does. She is incredibly knowledgeable, compassionate, professional, and selfless. I could honestly go on and on. If you’re wondering whether hiring a doula is worth it, let me tell you this: you don’t know what you need from a doula—but Nicole does. She anticipates needs you didn’t even know you had, and once you’ve experienced that kind of support, you’ll wonder how anyone ever gives birth without one. I fully plan to continue using her services even after my insurance-covered visits are over because her care is simply priceless. There are very few investments you’ll make during pregnancy that have this kind of impact, and I can say without hesitation that she is worth every penny. I believe God brought Nicole into our lives for a reason, and I will always be grateful that He did. You will not regret choosing Nicole.

— Lia A.

Nicole was an amazing doula for my wife and I. After a difficult first birth she helped guide us in ways that we didn’t know how to such as laboring at home, pain management, and advocate for my wife’s needs. As the husband I recommend her to help you, help your wife as our second birth with her was way way better and wish we would have found her for our first. She is amazing, caring, and sweet person who knows what she is doing in a stressful situation. I would give her a 100 stars if it would let me. Use Nicole if you can and was excited a doula was covered by our insurance.

— Wesley S.

I want to share my personal thoughts about Doula Nicole. She was a doula for my daughter. As a mom you want only the best for your children, no matter how old they are. Doula Nicole was the "Best" for my daughter duringher entire pregnancy. She was experienced, professional, caring, and supportive. Nicole extended herself beyond measure to encourage and inspire my daughter as she went through all the emotional and physical challenges that comes with being pregnant. My prayer is that every woman deserves that opportunity to feel like she matters. Nicole has that gift to share with you. We as a family are grateful for her services. I know you will be too. Adrienne

— Adrienne C.

Nicole is so knowledgeable so helpful and the best cheerleader you could imagine. She really was a godson helping me through birth with being past 40 weeks a new mom with a 10+ pounder.

— Saphira S.

My wife decided to get a Doula and at first I didn’t see why we needed one. Let me tell you, all you dads out there, a Doula is very necessary. Nicole exceeded our expectations on our journey to birth and after. I thought a Doula was just for the birth but the help she provided days/weeks/months after, has been essential to mine and my wife’s peace of mind. Nicole showed up at 3am on Easter for our birth and was extremely supportive throughout the process. The peace of mind she provides was literally priceless!!! We couldn’t have asked for a better Doula!!! If you’re thinking about getting a Doula think no more!!! Nicole can help ease your birthing fears!!! Thank you so much Nicole, you’re the best Doula we could have asked for!!!

— Joshua J.

I truly cannot recommend my doula enough. From the very beginning, she made me feel supported, cared for, and never alone during one of the biggest moments of my life. Her kindness, patience, knowledge, and calming presence meant absolutely everything to me. She went above and beyond in every possible way🩷 No question was ever too small, no moment ever felt overwhelming with her by my side. She made me feel heard, reassured, empowered, and genuinely cared for. Becoming a mom can feel scary and emotional, but having her support made such a huge difference in my experience. I am so grateful for all the comfort, encouragement, and love she gave me throughout this journey. She has the most beautiful heart and truly does this work with so much passion and compassion. Thank you for helping make this experience so special and unforgettable. Any family would be incredibly lucky to have you as their doula🩷

— Julia B.

Nicole was truly a blessing to our family. As a doula, she walked with my sister through the entire journey with genuine care, compassion, and concern for both mother and baby. During a very difficult and emotional time, Nicole’s support, presence, and attentiveness made all the difference — and I truly believe her services helped save the life of my sister and her baby. She went above and beyond, providing comfort, guidance, and advocacy every step of the way. We are forever grateful for the love and professionalism she showed our family. I highly recommend Nicole to anyone looking for a doula who truly cares and treats her clients like family.

— Dwight C.

We had a wonderful experience with Nicole as our doula through Kaiser. My husband and I found her to be very positive, supportive, and easy to connect with. Even though I was already 35 weeks pregnant, she was open to taking me on as a client, which meant a lot. She respected our birth plan, taught me helpful breathing and labor exercises, and made me feel empowered to make my own choices. Her calm, friendly presence helped me feel at ease, and she continued to provide thoughtful support postpartum. We’re so grateful for her care and highly recommend her!

— Paola B.

The best decision I made during my pregnancy was choosing Nicole to be my Doula. I met Nicole later in my pregnancy. I was in my third trimester but she taught me so much in that short span of time. I am a 27 year old first time mom who knew nothing about labor & delivery so it was really nice having an expert to call or text at any point in time. She makes herself available to her clients which is amazing news to a paranoid mom like me. Day of birth, I had so much peace of mind knowing someone was on my team in that hospital. I was going through it with my contractions, so it was nice having such an aesthetic room created by my doula. She cares, she is passionate, & she truly loves what she does. I delivered my rainbow baby on April 28th, & even now she is still just a text away. If you’re in between who to chose I would look no further.

— Abigail P.

Nicole was there with us every step of the way. She responds to any text or question we throw her way with exceptional speed. She is very knowledgeable and we really appreciated hearing all of her experiences. Nicole definitely made the whole birthing experience feel less intimidating. The day of birth, she got to the hospital quickly and made our labor room feel like a spa day. We had the room dark with pretty lights, candles, and a scented oil diffuser. It really made the room feel cozy and less frightening. Overall, I highly recommend Nicole and could not have asked for a better Doula.

— Bradley K.

Great person, very attentive, very caring, goes above and beyond, made me feel like we were in this together. I highly recommend, she was a joy to have & always made me feel like I had the support that I needed.

— Jazzmin M.

Choosing Nicole as my Doula was the best decision my husband and I could’ve made. She made the room feel and look calm. I was able to breathe and get through my labor with minimal pain through many breathing and labor techniques. She helped me stick to my birth plan when doctors mentioned alternatives and I’m so glad she was there to remind me that I am capable and that my body was made to birth my baby girl. If God blesses me to have more children I must have Nicole there because I couldn’t have done it without her.

— Jamila A.

My overall experience with Nicole was enjoyable. As the father. I was able to observe exactly how hands on, present, and attentive to my wife while going thru the process. She made me feel at ease even though I was t rhe one who was pregnant lol. She really made us feel like family and how involved she was. Fingers crossed 🤞 that we get her for our next baby

— Develon W.

Just delivered my first baby at 36 years old. I was extremely anxious about labor/ delivery going into pregnancy and when finding out I was pregnant did a lot of research, appointments, and interviews to find someone I felt comfortable with to help me through this journey. Nicole is professional, dedicated, educated, experienced and extremely supportive. She is able to advocate for her clients while working with the hospital teams. She supports the parents in their decisions and is able to provide insight when challenges arise. During labor and delivery her expertise makes a huge difference in trajectory of the birth and mom confidence/comfort. She was able to guide me from a place of not being able to think about labor without having an anxiety attack to someone who delivered a 9lb 13oz baby vaginally with minimal complications and not a single moment of doubt. I am so grateful for her care and highly recommend her to anyone looking for pregnancy and birth support.

— Brittany D.

This was my third pregnancy, never had a doula before, and Nicole was one of the first few doulas that reached out to me. From the moment I first spoke to her about doula care and how she would be able to support me in my next pregnancy, I felt that she was the one I wanted to be my doula. She was very honest, up front, and encouraging about her services, and what she thought of my birth plan desires. Once we decided to work together, she was extremely patient with me as I worked with my insurance to get them to cover the care (although I was also willing to pay out of pocket)! She was very responsive to my texts and calls; she had a back up doula for me during a time when there was a chance she might not have been able to support my labor should I have gone into labor while she was away. Thankfully she was present during the time I decided to have baby and was willing to roll with my changes in birth plan. She supported me 100% through my original plan and the one that actually happened. Even in the postpartum phase she’s been checking on me and supporting my healing process. I would 10/10 recommend her to others who are looking for a doula who is all-in, responsive, knowledgeable, and supportive! Thank you, Nicole!

— Michelle H.

Great experience for my third pregnancy! Doula Nicole is well versed in practical techniques to get prepare and get you through labor and delivery. Does her best to be positive and keep you calm even through the worst of contractions! She has a unique set of hands on skills to help get baby out of!

— Cherri T.

Nicole was truly heaven-sent. From pregnancy through postpartum, her support was unmatched. During my pregnancy, she helped with belly wrapping and made me feel so supported and cared for. During labor and delivery, she was a calming, reassuring presence when I needed it most. After my son was born, her postpartum support was invaluable — she showed up with compassion, knowledge, and genuine care for both me and my baby. Nicole has a gift for what she does. I honestly can’t imagine my experience without her. I highly recommend her services to any expecting or postpartum mom looking for a doula who truly shows up with heart, expertise, and intention.

— Tami B.

Nicole is a great doula. She has a calming presence that made the lead-up to my baby's birth way less stressful. Maybe my favorite thing about her is her openness and desire to facilitate the birth experience that her clients want. I had and wanted an elective c-section, and Nicole was very supportive. Then when I changed my plans at the last minute and wanted my partner in the operating theater, she rolled with the punches. Nicole was always available and willing to answer my questions. Her professionalism was noteworthy. She was very familiar with the Kaiser Permanente system, and even knew some of the nurses at the hospital. She was knowledgeable, and particularly helpful when my baby was jaundiced and not latching properly. Nicole was a mellow and positive presence during a high-stress time and I'm truly grateful for her help!

— Kate S.

Omg where do i even start... Nicole is a wonderful woman I'm so blessed and grateful to have had her as a support system. The cherry on top is that I already knew her personally through family relations. I got connected with her late in my pregnancy due to financial reasons but that didn't get in the way of her providing her services to me. Not only is Nicole attentive and kind but she is extremely helpful when providing information and help with your providers if you're ever having difficulty attaining one or general issues. I'd love love love to be able to continue connecting with her especially when the time comes to have another child. If you have the opportunity to talk/network with her I strongly suggest that you give her a shot!

— jailyn B.

She was the best thing besides our baby girl and healthy pregnancy of course haha. She made my life so much better, as a first time dad, there was way too many questions and a lot of overwhelming energy. She was able to calm me down and normalize many of my fears. Labor wasn’t perfect but she was there every step of the way.

— Freddy G.

She is amazing! Very knowledgeable and super friendly. She advocates for you through all parts of pregnancy, labor and postpartum. She goes above and beyond every time. I couldn’t recommend her enough!

— Alyssa K.

Nicole was nothing but amazing! I am beyond grateful for her as she guided us through our birth plan, made time for us never in a rush always making sure all questions were answered and helped us prepping for labor. She taught us so much to be prepared for the big day and made herself available at all times for whatever we needed. In the future if we decide to extend our family I would definitely contact her again, I highly recommend her.

— Roxana G.

Nicole was amazing !! I didn’t have no birth plan. I really didn’t think I needed a doula until I had her there ! I thank my partner for just accepting her help for me . She went above and beyond ! She truly saved me from things I didn’t think I needed saving from. She was so informative and truly amazing. If it wasn’t for her I would’ve probably had an emergency c-section since like I said I had no birth plan due to lack of medical knowledge. If I have another baby , I’ll definitely give her a call . I’m proud to say I experienced having an amazing doula like Nicole by my side.

— Karen G.

Nicole is the best doula I could’ve ever asked for. She is kind, giving, supportive, loving, generous, and has been wonderful since we met. I heard from her very often in my pregnancy as she was always present. She is knowledgeable about pregnancy, birth, labor, postpartum, etc. I always felt like I can count on her and reach out to her — she is always available to assist in any way she can. I received texts from her about pregnancy exercises/workouts, pregnancy and postpartum meals, ways to give a natural birth, labor tips, and other super helpful information. Additionally, Nicole’s past experience in HR was beneficial as she helped me create a plan to be with my baby as long as possible. Notably, she helped me create a detailed birth plan and once at the hospital made sure I was advocated for and that the staff stuck to my preferences. She coached me through giving birth to my son successfully. My baby came out healthy and beautiful. I am so grateful our paths have crossed and that she was my doula. Nicole is without hesitation a pleasure to be around and is the best support system for moms looking for guidance, love, and assistance. 5 stars across the board! ⭐️⭐️⭐️⭐️⭐️

— Catherine V.

Nicole has been so great and we’ve only been working with her for almost a month now. She is very knowledgeable when it comes to certain questions or concerns we have. She’s helped me feel more confident with the giving birth process. We greatly appreciate all the work she has done for us already.

— Maiya J.

Nicole has been both professional and supportive throughout my partners pregnancy. We are very appreciative of how much Nicole has educated us throughout this process and ensured how she will advocate for us and our experience throughout labor and delivery!

— Noah G.

I’m currently in my first trimester and working with Nicole has already been such a wonderful experience. She is incredibly personable, easy to talk to, and very knowledgeable about pregnancy and the support that comes with it. I always feel comfortable asking her questions and she explains everything in a way that makes me feel confident and prepared. I truly appreciate how caring and attentive she is. I’m so grateful to have her by my side during this journey and I would highly recommend her to anyone looking for a doula who genuinely cares.

— Samarah C.

I am so grateful for Nicole Jones and the support she provided throughout my pregnancy. She checked in often, always making sure I felt cared for and confident. Nicole shared such helpful and informative guidance that made preparing for birth feel so much less overwhelming. Her presence is warm, reassuring, and truly genuine. I would highly recommend her to any mom looking for someone who is both knowledgeable and compassionate.

— Anna Maria V.

She’s a very wonderful doing my time of giving birth I believe if i didnt her in my room i would have been lost

— Rakayiaha B.

When I got pregnant I thought it was just going to be me and my husband in that labor room! Nicole helping me throughout it was the best experience! Guiding me through healthy nutrition and labor ready exercises that helped in courage dilation and labor! My goal was to have a natural birth but I ended up choosing epidural due to severe pain caused from some labor complications. Throughout me fighting the contractions, she was right there present, supportive, and AWAKE the whole time (I was in labor for 3 days)! She helped me use my voice to speak up and ask about the effects of certain medications they were pushing me to take, and reminded me if I don’t agree with a certain medication that I can always say no. My birth was quite traumatic, and I don’t think I could have done it without her! Post-partum wasn’t too bad. She checked up on me almost every day, sending positive affirmations and encouragement. She also sent information about diapers distributions and food distributions. She also helped me apply for EDD and WIC! I am now 4 months postpartum and me and my baby girl are as healthy as can be!

— Lorelei C.

Nicole has been incredibly helpful and insightful throughout this entire journey. She consistently answered my questions and provided valuable information whenever I needed it. When I was worried about gestational diabetes, she didn’t hesitate—she came over, helped meal prep, and even created a personalized workout plan. I’m truly honored to have Nicole as my doula, but at this point, she feels like family.

— Valen R.